Job: AT&T Customer Assistant Louisville KY

Jobing Description

AT&T Customer Assistant Louisville KY

Location: Louisville, KY

Description

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?

A job with AT&T as a Customer Assistant can provide you with exactly that!

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!

Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.

What you'll do as an AT&T Customer Assistant:

* Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
* Assist customers with email, browser, and modem troubleshooting
* Interact with other departments to resolve customer issues or provide additional services

Click here to learn more about this job from AT&T employees!

Qualifications

In addition to STRONG communication skills, our Customer Assistants must have:

* Data entry and problem solving skills
* Basic computer skills
* Satisfactory results from a background/employment history investigation and drug screening
* The ability to work days, evenings or night tours; overtime, weekends, holidays
and split shifts as required

* Qualify on pre-employment screening:

Internet Services Mini Course (IS-MC)

Customer Service Assessment (CSA)

Call Center Audition (CC Audition)

Test study guides can be found at www.att.jobs/tips .

Requisition Number: 1156108
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