Immediate Media

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Account Manager, Hitched.co.uk

at Immediate Media

Posted: 7/9/2018
Job Reference #: 2338

Job Description

  • Job LocationsUK-London
    ID
    2018-2338
    Category
    Commercial Sales
  • Overall Job Purpose

    Hitched.co.uk is the UK’s market leading Weddings website and is central to our Weddings portfolio strategy. Hitched.co.uk is part of Immediate Media and reaches 1.3million unique users a month. It delivers an end-to-end planning service to brides and grooms-to-be. Over 70% of revenues on hitched.co.uk come from the highly successful Venue & Supplier listings and we are looking for an account manager to manage these subscriptions. A Venue/Supplier listing allows our clients to reach a huge number of brides-to-be resulting in high levels of referrals. They have full access to a dedicated admin section, allowing the Venue/Supplier to keep track of visitors to the listing, track leads, brochure requests and website click throughs. You will be an important part of a passionate advertising and subscriptions team responsible for the continued growth and success of the Hitched.co.uk brand.

    Here is Alex talking about what it's like to work on Hitched:

    Accountabilities

    • Work closely with the Sales Manager to develop the existing venues subscriptions
    • Responsible for up-selling existing subs and processing renewals
    • Establish and develop successful subscriptions relationships with venues throughout the UK
    • Work with the ad sales team to create and sell packages across our weddings portfolio
    • Regular reporting and forecasting of financial performance back to the Sales Manager
    • Hit revenue targets whilst developing and implementing plans to launch new products
    • Deep understanding, analysis and continuous monitoring of competitor set and client base
    • Work closely with the sales team on new commercial opportunities
    • Create sales collateral and presentation material to produce best of breed marketing materials for the venue market
    • Work with other Immediate sales staff to share good practice, new ideas and new commercial solutions
    • Growing revenues & market share from existing client base
    • Full management & servicing of existing clients & developing deep relationships with contacts, including at senior level
    • Accurate personal pipeline reporting & forecasting

    Knowledge, Experience & Competencies

    • B2b subscriptions account management experience would be useful
    • Organisational skills
    • Proven background in high volume account management
    • Soft sales skills, must be able to handle objections with renewals. Ability to Up-sell.
    • Superb communication skills
    • Amazing customer service
    • Experience of telephone sales environment
    • Excellent analytical skills and ability to think both strategically and laterally to deliver commercial targets
    • Strong objection handling skills
    • Comprehensive digital sector knowledge
    • A strong team player with a proven track record in achieving and exceeding sales revenues