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Customer Service Administrator

at Schneider Electric

Posted: 4/2/2019
Job Status: Full Time
Job Reference #: 0058D9

Job Description


Customer Service Administrator- 0058D9 

Location:  Edmonton AB

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for
everyone and at every moment:

In 2018, Schneider Electric has been recognized as one Canada's Top 100 Employers, one of Canada's Top Employers for Young People, and one of Greater Toronto's Top Employers. Learn the reasons why at

Based in Edmonton, AB, we are  actively recruiting for an Customer Service AdministratorReporting to the Plant Manager, this role acts as a liaison to numerous teams.  It is a great role for you if you don't like routine and want to be part of the action! In this position you will have the opportunity to interact and communicate with a variety of stakeholders.
Great people make Schneider Electric a great company.

What do you get to do in this position?

• Manage the complete order cycle for assigned product lines
• Manage customer orders and priorities
• Contact internal customer with information on projects ( delivery date, Lead times, order status)
• Validate shipment Information and monitor customer supplied material
• Coordinate with order engineering team as required
• Proactively solve problems to ensure complete customer satisfaction  
• Maintain all systems updated and keep ongoing communication with internal functions (Ex: production & engineering
• Support, if needed, production planning (short and long-term)



This job might be for you if:

You are someone who gets excited by innovation? You are a highly driven and confident professional who wants to work for a value based organization whose solutions are leading edge. You are focused, collaborative and passionate about the work that you do. In addition, you possess the following relevant skills:

  • Bachelor's Degree preferred, College Diploma with relevant experience considered

  • Interest to make a true impact to the performance of the plant

  • Experience in a manufacturing environment

  • Proven ability to interact and lead others in a collaborative environment.

  • Embrace change management principles and demonstrated ability to drive and manage the change process

  • Ability to set overall priorities and form action plans to implement & monitor for results

  • Excellent interpersonal skills

  • Superior verbal and written communication skills. 

  • Excellent skills in MS Excel, MS Access

  • Interest and ability to work in a manufacturing environment


We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See

what our people have to say about working for Schneider Electric:
Open space for localized content: country or region specific information and/or business unit organization description.
Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.


Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.