TransPerfect Translations International, inc.
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Quality Manager / Proofreader - Portuguese into English
at TransPerfect Translations International, inc.
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards.
The position of Quality Manager is a key player at TransPerfect. This position reports into the Department Manager. Your particular language skill will allow you to finalize the end product before it goes to the client.
- Proofread all translated documents for grammar, punctuation and spelling errors
- Format all translated documents to mirror the original source document
- Give feedback to Project Manager re translated text in the form of a Q score
- Suggest subjective changes regarding style, smoothness, and feel of translated documents
- Utilize reference materials to maintain consistency across projects for individual clients
- Create glossaries for individual clients to complement reference materials
- Operate computer assisted translation (CAT) tools to improve efficiency
- Efficiently maintains formal disciplined operations procedures across a variety of client projects
- Track project-specific non-conformances and resolutions
- Assist with making new department processes while improving on existing ones (improve productivity, profitability)
- Maintain strong relationships with contract translators, editors, and proofreaders
- Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
- Be responsible for any errors/omissions associated with their translation projects
- Track and report on company-wide quality metrics
- Juggle overlapping projects and priorities in a fast-paced environment
- Perform other special projects or duties when required
Qualifications and Skills:
Requires a three-year degree or higher, preferably in a foreign language
Excellent communication (written and verbal) skills in Portuguese
Native level of English
Ability to support multiple projects by keeping accurate and up-to-date project specs
Excellent problem solving skills
Ability to maintain professionalism in all situations, especially under tight deadlines
Satisfactory results on company tests
Minimum passing grade (subject to individual language) on appropriate foreign language test, as applicable
Prior translation industry experience
TransPerfect is the world’s largest provider of language services and technology solutions for global business. From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 4,000 global organizations employ TransPerfect’s GlobalLink® Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.
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